Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"The pay is good and I love working with the public" ((in 266 reviews)); "Good Benefits and vacation accrual" ((in 265 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 160 reviews)); "company offers a good salary" ((in 42 reviews)); "Work from home and flexible" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad Upper Management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.4

57% would recommend to a friend

(831 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

831 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Dec 8, 2016

Lies and paycuts

Supervisor

Recommend

CEO approval

Business Outlook

Pros

It used to be a great place to work that took care of its employees and did the right thing. It was years of hard work that made Deland a success.

Cons

Frontier has cut supervisor pay but over 10,000 a year. It promised raises bc of the labor law changes and then took them back. Then after that they removed 80% of incentive money which means over ten thousand less a year. They also recently cut our 401k benefits.

1.0

Dec 4, 2016

Keep looking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are friendly & help each other. The supervisor are wonderful.

Cons

The salary is not is low & not much room for advancement. Buildings are older & need renovations.

4.0

Dec 1, 2016

Good place to work.

Internet help desk iii

Recommend

CEO approval

Business Outlook

Pros

money was good if you were willing to work a little harder for sales and PFP

Cons

hours changed every 3 months

Viewing 586 - 588 of 831 Reviews

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Jobs at Frontier