Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good benefits for employees and family" ((in 271 reviews)); "Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 263 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 150 reviews)); "company offers a good salary" ((in 39 reviews)); "Work from home and flexible" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Poor upper management." ((in 88 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training for managers." ((in 52 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 43 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,503 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Feb 11, 2022

The company is looking up after bankruptcy. better days should be comming

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Dynamic work environment, decent pay, a strong strategy for growth.

Cons

New management does not promote from within, I have 7 managers in 6 years. Sometimes feels like departments do not partner when they should

Frontier Response

4y

Thank you for your review. We appreciate our staff and want to make sure we provide an environment where they can grow and advance their careers. Thank you for your input. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com

2.0

Feb 11, 2022

Bumpy ride

Security engineer

Recommend

CEO approval

Business Outlook

Pros

Great people to work with.

Cons

To many managers in other teams, nobody wants to take ownership

Frontier Response

4y

Thank you for sharing your experience with us. Please know that creating a positive, healthy, and supportive work environment for our employees is something that we strive for every day. If you’d like to share more details about your experience, please contact FrontierCareersFeedback@ftr.com.

3.0

Feb 10, 2022

Good company

Systems engineer

Recommend

CEO approval

Business Outlook

Pros

Good people to work with, challenging but interesting workload, flexible schedule

Cons

On-Call responsibilities are too much, new upper management are cut-throat, Agile workflow has too much micro-management

Frontier Response

4y

Thank you for taking the time to share. We note and appreciate your feedback as it helps us work towards a better future. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com

Viewing 607 - 609 of 2,503 Reviews

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Jobs at Frontier

Sr Project Manager of Bulk Customer Success

ACCOUNT EXEC, SMB D2D SALES

New Haven, CT

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ACCOUNT EXEC, SMB D2D SALES

Tampa, FL

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Director, Enterprise Sales

Senior Solutions Engineer

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Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

The company is looking up after bankruptcy. better days should be comming

Bumpy ride

Good company

Top companies for "Compensation and Benefits" near you

Jobs at Frontier