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      Frontier

      Engaged Employer

      Frontier reviews

      3.5

      57% would recommend to a friend

      (832 total reviews)
      avatar

      Nick Jeffery

      71% approve of CEO

      54% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Senior management

      Ratings by demographic groups

      Reviews by job title

      832 reviews

      Reviews about "Compensation"

      Return to all reviews
      1.0
      Mar 4, 2016

      Pretty sad time at Frontier

      Sales and service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay only because we were union before Frontier purchased it. The only other pro is I have great Co workers that I have worked with for over 10 years and all we do is talk about how silly the decisions are in upper management...good laughs.

      Cons

      It like they want it to fail. Call centers tell customers lies and incorrect info on a daily basis causing conflicts with techs and customers. Our Internet help desk is a joke. Executive management has built a wall between union and management, there's no team here.

      2.0
      Mar 2, 2016

      Has Potential

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Commission, Environment, Facilities, Break room, Site management.

      Cons

      Frontier is stuck in the past. Puts too much emphasis on landline telephone service. Many customers have frequent outages, which increases repair calls, making it hard to make sales quota.

      4.0
      Feb 19, 2016

      Specialist

      Offline specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, decent benefits, yearly company bonus. Union environment, hire/ promote from within a lot of the time.

      Cons

      Union environment people with high seniority act entitled and often get away with do very little work and union protects them

      Viewing 622 - 624 of 832 Reviews
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