Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 266 reviews)); "Good pay and every Tuesday all of management disappear for 3" ((in 264 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 164 reviews)); "company offers a good salary" ((in 41 reviews)); "Great atmosphere and culture in the offices" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 154 reviews)); "Bad Upper Management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 61 reviews)); "No training on technology or on the systems." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 42 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Dec 3, 2021

Customer Service Tech

Customer service technician

Recommend

CEO approval

Business Outlook

Pros

Great pay, raise after 1 year on. Company will teach you the job as long as you show some relevant work experience in the field and are willing to learn. Work M-F 8-4:30

Cons

Work in all weather. Hot, cold, rain, snow.

Frontier Response

4y

We’re glad that you view Frontier as a place to grow and learn. Thank you for taking the time to share your experience!

3.0

Dec 2, 2021

Employment

Senior manager it

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, vacation and benefits

Cons

Little room for advancement. Port exec leadership

Frontier Response

4y

We appreciate our staff and want to make sure we provide an environment where they can grow and advance their careers. Thank you for your input. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com

1.0

Nov 30, 2021

…

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Thought the acquisition would bring new changes.

Cons

Not interested in moving the needle, more keeping the status quo.

Frontier Response

4y

We’re sorry that you had a negative experience. We aim to create an environment where employees feel heard and valued even as our company evolves. Please know you can share more with FrontierCareersFeedback@ftr.com.

Viewing 652 - 654 of 2,503 Reviews

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Jobs at Frontier

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Business Development Manager

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Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Customer Service Tech

Employment

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