Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)
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Nick Jeffery

71% approve of CEO

54% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Dec 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Great pay ,benefits and experiences

Cons

Typical customer service face to face issues.

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Frontier Response
4y
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
3.0
Dec 8, 2021

So So

Recommend
CEO approval
Business Outlook

Pros

Excellent training program and investment into employees. Great pay level and benefits with exception to emergency or sick time.

Cons

You are not allowed sick time without punishment even with a doctor's note.

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Frontier Response
4y
Thank you for taking the time to share. We note and appreciate your feedback as it helps us work towards a better future. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com
1.0
Dec 6, 2021

Do not work here

Recommend
CEO approval
Business Outlook

Pros

Pay WAS decent but has taken a huge dip

Cons

Poor management favoritism large turnover outdated systems

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Frontier Response
4y
Thank you for letting us know about your experience.I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com
Viewing 649 - 651 of 2,503 Reviews

Glassdoor has 2,670 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.