Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)
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Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
5.0
Jul 20, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

I really enjoy working at Frontier. The flexibility I have as a Local Manager is perfect for my lifestyle. I enjoy leading My Team to be the best at what we do.

Cons

With any career it can be overwhelming at times. As a manager I do get overwhelmed and stressed. I feel like Local Managers have a lot of responsibilities. I feel that we as Local Managers do the jobs of a lot of other departments.

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Frontier Response
10mo
We’re so glad to hear you’ve enjoyed your role and that you view Frontier as a secure place to grow and learn. We note and appreciate your feedback as it helps us work toward a better future. Thank you for taking the time to share!
1.0
Jul 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Higher base pay relative to job experience and competition

Cons

Expensive insurance, micromanagement, two-faced HR, a "tiered" system for reps designed to exhaust your integrity. I wouldn't fall for the higher base pay, because you pay it back on the back-end. The insurance is the cheapest plan available they could find, also meaning the most expensive to you.

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Frontier Response
10mo
Thank you for letting us know about your experience. I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com.
5.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Great vision and execution from Sr Leadership. Great turn around of a once defunct company and business model. Good pay/benefits.

Cons

I have nothing negative to say, Frontier has been very good to me.

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Frontier Response
10mo
We’re so happy to hear you enjoyed the benefits. At Frontier, we like to make sure our employees feel appreciated in all they do. Thank you for sharing!
Viewing 64 - 66 of 2,500 Reviews

Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.