Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 268 reviews)); "Good benefits for employees and family" ((in 260 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 159 reviews)); "company offers a good salary" ((in 46 reviews)); "work life balance is good" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 153 reviews)); "Bad Upper Management." ((in 90 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 58 reviews)); "No training on technology or on the systems." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,503 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

2.0

Aug 24, 2021

Terrible company

Customer service technician

Recommend

CEO approval

Business Outlook

Pros

The company is a complete joke

Cons

Terrible quality standards and executives.

Frontier Response

4y

Thank you for letting us know about your experience.I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com

2.0

Aug 23, 2021

Poorly Managed and Unprofessional

Bam

Recommend

CEO approval

Business Outlook

Pros

Work from home. Some good people

Cons

Culture, systems, support, management, quotas, pay

Frontier Response

4y

We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com

4.0

Aug 20, 2021

Great Culture

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Great Senior Leadership team. Good culture and dynamic new CEO who is looking to make Frontier better for their customer and employees.

Cons

Too many changes within the organization. EA's do not get any type of bonus. Employees are not offered any type of employee discounts for service.

Frontier Response

4y

We appreciate our staff and want to make sure we provide an environment where they can grow and advance their careers. Thank you for your input. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com

Viewing 715 - 717 of 2,503 Reviews

Top companies for "Compensation and Benefits" near you

Cox Communications

4.1★Compensation & Benefits

Cellular Sales

3.6★Compensation & Benefits

UScellular

4.3★Compensation & Benefits

Zayo

3.6★Compensation & Benefits

Jobs at Frontier

Director, Enterprise Sales

Senior Sales Enablement Advisor

Business Development Manager

Business Development Manager

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Terrible company

Poorly Managed and Unprofessional

Great Culture

Top companies for "Compensation and Benefits" near you

Jobs at Frontier