Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good benefits for employees and family" ((in 274 reviews)); "The pay is good and I love working with the public" ((in 270 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 148 reviews)); "company offers a good salary" ((in 41 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad upper management." ((in 89 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training at all." ((in 50 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 47 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jul 14, 2025

Great place to work!

Manager, talent acquisition

Recommend

CEO approval

Business Outlook

Pros

Leadership consistently communicates the company’s strategic direction and celebrates key achievements, keeping employees well-informed and engaged.

Cons

Some tools and systems could be more up to date, and additional resources would help improve efficiency.

Frontier Response

11mo

We are always working to ensure the lines of communication between teams are open and our employees are heard. Thank you for taking the time to share your experience!

4.0

Jul 14, 2025

Great Place to Grow

Sr talent acquisition advisor

Recommend

CEO approval

Business Outlook

Pros

Supportive team culture, strong emphasis on collaboration, and opportunities to work on meaningful recruiting strategies. I’ve been able to build strong partnerships with hiring managers and contribute to shaping hiring processes. Leadership is receptive to feedback, and I’ve had room to grow and take ownership of projects.

Cons

Sometimes priorities shift quickly, which can make planning challenging. Would love to see more clarity in long-term TA strategy and additional tools to streamline processes.

Frontier Response

11mo

We’re always striving to create a positive culture that empowers our employees to thrive. We’re glad you’ve experienced that at Frontier. Thank you for taking the time to share!

5.0

Jul 14, 2025

Frontier Review

Recruitment specialist

Recommend

CEO approval

Business Outlook

Pros

We have a good supporting team here, everyone is helpful. It seems like everyone wants the same goals

Cons

Nothing really sticks out because I have only been here a couple of months

Frontier Response

11mo

We’re delighted to hear you enjoy working with your team. Our goal is to create a space where our employees can grow together. Thank you for sharing your experience.

Viewing 70 - 72 of 2,500 Reviews

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