Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good benefits for employees and family" ((in 274 reviews)); "The pay is good and I love working with the public" ((in 270 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 148 reviews)); "company offers a good salary" ((in 41 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad upper management." ((in 89 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training at all." ((in 50 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 47 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

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Frontier

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jul 11, 2025

Talent Advisor

Talent advisor

Recommend

CEO approval

Business Outlook

Pros

Leadership, Internal Mobility, Culture, Flexibility

Cons

I don't have many cons for Frontier at this time.

Frontier Response

11mo

We’re always striving to create a positive culture that empowers our employees to thrive. We’re glad you’ve experienced that at Frontier. Thank you for taking the time to share!

3.0

Jul 7, 2025

Not Sure About Frontier

National sales executive

Recommend

CEO approval

Business Outlook

Pros

I really like the sales leaders and employees that I regularly work with. Company culture is great and really do think Frontier values its employees.

Cons

The organization seems to carry so much legacy baggage that might bleed into developing strong relationships with customers. The enterprise organization is struggling this quarter across the board. The targets seem relatively unattainable when at one point I could see it.

Frontier Response

11mo

We’re glad to hear you’ve enjoyed working with your colleagues. We’re proud to foster an environment where our employees can collaborate and support one another. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com.

4.0

Jun 21, 2025

Reviee

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Good place to work now

Cons

Not soo great benefits now

Frontier Response

11mo

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.

Viewing 73 - 75 of 2,500 Reviews

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Jobs at Frontier