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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,500 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      May 23, 2017

      heart attack waiting to happen

      Personal computer network support
      Recommend
      CEO approval
      Business Outlook

      Pros

      decent pay if able to make a sale

      Cons

      forced to sell when hired as tech, punished if quota not met. seemed that suck ups got promotions, truly skilled techs that cared about customer issues punished for taking time to help

      3.0
      Apr 20, 2017

      Operations Supervisor

      Operations supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some flexibility to perform the job to satisfy customer needs.

      Cons

      Upper management clueless. No plan. CEO blames all problems on lower level management.

      3.0
      Mar 10, 2017

      Great job, poor communication between organizations and upper management and front line employees

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, good benefits, relatively laid back.

      Cons

      Always expected to do more with less. Communication between upper management and front line does not exist. Upper management builds processes they know nothing about without asking for input from those that actually have to use the process or system they decide to put in place. Upper management also makes promises they cannot keep and then expect those who have to deal with the customer but does not communicate that the employees that have to deal with the customer.

      Viewing 73 - 75 of 2,500 Reviews
      Related searches: Frontier jobs | Frontier salaries | Frontier benefits | Frontier interviews
      ReviewsFrontier reviews

      Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.