Frontier reviews

3.5

57% would recommend to a friend

(832 total reviews)
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Nick Jeffery

71% approve of CEO

54% positive business outlook

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832 reviews

Reviews about "Compensation"

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5.0
Jun 27, 2014

Frontier is a Great Company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Frontier Communications is 100% us based employees. Go US! Leadership team is fair and provides great feedback and growth opportunity. Great teamwork with other departments. I am proud to be part of a great customer service team

Cons

Wish the pay was a little better, but it is not bad.

1.0
Jun 27, 2014

The best way to describe Frontier Communications is forked tongued.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best part about working for Frontier are the folks on the front lines. The people that perform the day in and day out operation of the company are some of the hardest working people I know. I would go into battle with these folks.

Cons

They preach a great deal about respect and commitment to provide quality service, but their actions speak for louder than their words. Upper Management WASTES so much money it should be criminal. There are far too many conflicts of interests. They have the worst prescription drug plan I've ever seen. The CEO books three rooms everytime she travels somewhere because she doesn't want to be bothered by the little people. The company comes up with more ways to nickel and dime customers than anyone I've ever seen. Instead of just providing quality services. If they devoted half of the resources they use on trying to manipulate and deceive their customers for upgrading the quality of service they provide they could be an amazing company. They have lied to everyone stating that they are 100% US based when in fact they have contractors overseas doing a lot of their development work. They claim to have a higher than expected favorable rating by employees during Annual employee surveys and that just doesn't mirror up to the morale of the people that I work with. Work/Life balance is pretty non existant. Their pay is horrible. They lie to employees but expect employees to be honest with them. It's just a horrible place to work. But, considering the alternative, what can you do?

5.0
Jun 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Competitive Wages Great Benefits Internal Advancement Challenging Fast Paced, never dull Strong Leadership and Vision Customers are truly put first Veteran friendly and recognized for our efforts

Cons

I don't have anything negative to say, but this requires a 20 word minimum or it won't publish my review.

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