Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 264 reviews)); "Good benefits for employees and family" ((in 263 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 159 reviews)); "company offers a good salary" ((in 41 reviews)); "Great boss, flexible hours, work from home" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad Upper Management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training on technology or on the systems." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.5

57% would recommend to a friend

(832 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

832 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jun 27, 2014

Challenging work, but they offer some of the best jobs in the communities they service.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

In rural America a job at Frontier can be a good paying "job for life".

Cons

This is an old industry with many challenges in 2014 and beyond. Frontier was about 5,000 employees in 2010 and grew to almost 15,000 as a result of their Verizon acquisitions. The Former Verizon employees were used to higher pay, richer benefits etc. because they worked for a company that subsidized the money-losing old phone company they worked for with a hugely profitable wireless operation. When they got acquired by an old fashioned phone company, reality set in. And for them (now 2/3 of the company) reality bites! Verizon wanted no part of them and were glad to sell them off. Many took pay cuts and had to pay for their healthcare benefits (like 99% of America!). Frontier (reality) rocked their worlds. So I'm not surprised by the negative comments.

4.0

Jun 27, 2014

Analyst

Recommend

CEO approval

Business Outlook

Pros

The majority of people I deal with on a daily basis are very happy to help and go the extra mile. The company is rounding its transition phase and you still have some workers who are sticking to the old way of running a business rather than what Frontiers current goals and objectives are. All in All, it is a very pleasant place to work, compensation is great compared to local market, benefits are good (401k, health, etc).

Cons

Every once in a while you will run across employees who are not satisfied with the current direction of management or are willing to change. Change is hard on people, but it is also good in most cases. One other con is the fact the company does not have a pension. Most companies don't anymore, but it would have been a nice perk!

4.0

Jun 27, 2014

They have always taken care of me!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay if you work hard and a very solid teamwork-oriented workgroup. You can make great money if you stay motivated and focused but not a job for the timid or meek.

Cons

Limited local promotion potential in the work at home groups but that is to be expected. Lots of rural customer base that see ads about 50 meg internet and feel it should be available to them as well.

Viewing 754 - 756 of 832 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

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Reviews about "Compensation"

Challenging work, but they offer some of the best jobs in the communities they service.

Analyst

They have always taken care of me!

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