Frontier reviews

3.5

57% would recommend to a friend

(832 total reviews)
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Nick Jeffery

71% approve of CEO

54% positive business outlook

Reviews by job title

832 reviews

Reviews about "Compensation"

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3.0
May 14, 2014
Recommend
CEO approval
Business Outlook

Pros

PTO is great when the time is there, which it often isn't, still a strength Lots of cute little incentives, like raffles and such. Commission and pay for performance, if you can meet the ever-changing metrics. Some nice people Very easy to get hired

Cons

Some managers and coaches just don't care Training is awful considering the level of support they require you to give to customers, I'm positive a large portion of the techs can't tell you how DSL even works. They are told to just throw around fancy words like DSLAM and BRAS with no understanding. HR is the worst I've ever seen, to the point where I had to go to the director several times to make arrangements, no HR person in the building daily

2.0
May 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Most people will try to answer your questions or pass you on to the person who can help. The hours are good from the standpoint no weekends or evening hours & you do get reimbursed for your mileage on the road. Company is good about stressing "family first" values.

Cons

Limited products to sell in some markets, on major streets in any city: DSL speed way below what competition offers. Very few sales people make their goals as a result pay is not good considering you put 45-50 hours weekly. Company works on a "shoestring" budget in so many areas.

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