Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"The pay is good and I love working with the public" ((in 266 reviews)); "Good Benefits and vacation accrual" ((in 265 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 160 reviews)); "company offers a good salary" ((in 42 reviews)); "Work from home and flexible" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad Upper Management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.4

57% would recommend to a friend

(831 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

831 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Mar 2, 2014

Abusive Relationship with a Command Driven Corporation

Manager

Recommend

CEO approval

Business Outlook

Pros

Plenty of work and no shortage of things to do. Company has slightly above average benefits, and regularly pays an annual bonus.

Cons

Antiquated systems that take ages to accomplish simple tasks. Management philosophy is to underestimate deadlines in order to 'challenge' workers to find a way to deliver in inadequate time. Shortcuts taken are never repaired even when they regularly cause outages. Ideas from the worker ranks are ignored as only senior leadership can guide the ship.

3.0

Feb 7, 2014

Basically, a good company

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Not too much top-down management to contend with. The levels of management are few between the CEO and the front line

Cons

pay is lower than for other telecommunication companies. Little advancement opportunities. Also, the landline business is disappearing. Company's future existence is shaky.

3.0

Dec 20, 2013

It was good whie it lasted

Technician

Recommend

CEO approval

Business Outlook

Pros

Good pay benefits and freedom while working

Cons

mnaholes poles etc... overnight work

Viewing 775 - 777 of 831 Reviews

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Jobs at Frontier

Service Representative - SMB Retention

Sales Support Senior Manager

Fiber Network Field Technician