Frontier reviews

3.4

57% would recommend to a friend

(2,504 total reviews)
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Nick Jeffery

71% approve of CEO

54% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
1.0
May 25, 2021

Grateful but not happy

Recommend
CEO approval
Business Outlook

Pros

Benefits, 401k, medical insurance, life insurance, enjoy most of my coworkers.

Cons

Management doesn't care about the employees, it all about making the upper management look good. Will not get paid the proper wages for work done. You will thrown into different skills without proper training. There is no room to move up if you do not have a degree, noticing favoritism with the centers. Everything in the contract is worded to benefit Frontier "Upper Management" and not union members.

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Frontier Response
5y
We assure you that we continually strive to create an equal environment where all employees can advance their careers. We’re sorry that you had a negative experience with your management team. If you’d like to share more, please know you can contact us atFrontierCareersFeedback@ftr.com
5.0
May 24, 2021
Recommend
CEO approval
Business Outlook

Pros

40 hour weeks, great pay and benefits

Cons

Internal Systems need to be updated, antiquated, but does the job

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Frontier Response
5y
It’s great to hear that you enjoy the benefits and perks offered at Frontier. We’re always striving to make sure our employees feel valued. Thanks for your review!
2.0
May 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Many good team players here

Cons

Need better care to your employees and perks, benefits, and raises

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Frontier Response
5y
Thank you for taking the time to share. One of our top priorities is ensuring an environment where employees feel heard and valued. We note and appreciate your feedback as it helps us work towards a better future. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com
Viewing 787 - 789 of 2,504 Reviews

Glassdoor has 2,671 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.