Frontier reviews

3.4

57% would recommend to a friend

(831 total reviews)
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Nick Jeffery

71% approve of CEO

54% positive business outlook

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831 reviews

Reviews about "Compensation"

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1.0
Sep 13, 2013

Imploding

Recommend
CEO approval
Business Outlook

Pros

Some great people still there

Cons

Out of touch CEO, ludicrous pay increases for senior level people, increased healthcare costs wipe out raises for everyone else. Touts no BS as company slogan yet charges the most outrageous early term fee in industry. Company is unraveling, CEO looking to sell and move on. Simply can not compete against larger competitors relies on "only game in town" as advantage. Slashing prices on inferior product to prop up wall street analysis. Becoming culture of "every woman for herself".

3.0
Aug 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Pay was good- but- that is slowly being chipped away at. CEO wants the union to disappear. Some jobs already moved to another state at very low wages. Nice people abound EXCEPT my supervisor in SP who everyone knows to be a radical pain in the butt. Just hell on earth when one single sup makes so many lives hell there. You know? But, pay was really good, people were sorta fun, the whole environment was quite nice for a call center. The Call Center Director was/is FANTASTIC and fair- a real benefit.

Cons

Uhhh- CEO sorta lies bigtime. We all noticed that sorta quick. Wage cuts not going over too well currently. People think the 160 jobs in SP may be cut at any time- and eventually they will probably be right about that. Many, many mistakes that we correct from other centers. Feel so sorry for so many customers who got Frontier and now hate it, because of too many mistakes in the field, in orders, etc. Oh- stock payout is almost non-existent.

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