Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 274 reviews)); "Good benefits for employees and family" ((in 266 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 153 reviews)); "company offers a good salary" ((in 42 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 37 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 159 reviews)); "Bad Upper Management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 61 reviews)); "No training for managers." ((in 50 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 49 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(831 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

831 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Jun 13, 2013

Short-sighted and just a hodge podge of mixed mesages and processes

Supervisor/manager

Recommend

CEO approval

Business Outlook

Pros

Unfortunately, the only thing positive I can say is they left my salary intact from VZ and at the customer facing level there are a lot of dedicated hard-working and talented people.

Cons

Inconsistent message. Plans change constantly. Under-staffed at the lower levels and stuffed full of VP's. There seems to be a pervasive thought that the hard working people I described above are thought to be just bodies and any body can be plugged into that position and do the work. They are vastly under appreciated. Plant record accuracy is getting rapidly worse in lieu of expediency and getting revenue. Dollars are directed to low return projects. I wonder if Frontier will exist in ten years?

3.0

Jun 5, 2013

Challenging work, good team, and fun at times mixed with frustration

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Large corporation with entrepreneurial flavor. Growth through acquisition in the last few years. Good environment for women in leadership.

Cons

Can't really tell senior management that they are wrong--shoot the messenger. Small salary increases - 1% to 2%. Bonus less than 100% over the past few years. No real balance of work and life. Issues with network and plant. $4 stock price. Internal systems could be better.

1.0

Jun 2, 2013

This isn't a good place to be

It analyst

Recommend

CEO approval

Business Outlook

Pros

Very few. Although some coworkers are good people to work with. Another pro is hopefully I'll be a former employee soon.

Cons

When I accepted this position I was warned by everyone that I've ever worked with that I would regret working for Frontier. Boy, were they right. They've had multiple open requisitions to hire and nobody in Rochester will interview there. Too much intellectual property is only known by long term contractors. And, now their contracts are being terminated no exceptions end of June. That is going to create extreme hardships in some systems because the employees on those teams haven't done anything in years. This company is in a death spiral.

Viewing 790 - 792 of 831 Reviews

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Reviews about "Compensation"

Short-sighted and just a hodge podge of mixed mesages and processes

Challenging work, good team, and fun at times mixed with frustration

This isn't a good place to be

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