Frontier reviews

Serious upper management problems, no sense of direction and incompetence of the leadership. There needs to be better communication between departments and among different levels.

Place is a joke. The TTL (take the lead) was started for non-sales people to submit leads for sales, and to capture the opportunities by field personal. That was many years ago, and now it is highly abused and there is high pressure from management to "beat" the other groups for the amount of leads... To the point that highly paid technical folks are pulled from their jobs to push sales, many time with VERY minor revenue. All for middle managers to "look good" and get their bonuses There are no raises here, so negotiate as you come in the door. Since this is a sales based org, management from top down has been selected for their sales and marketing backgrounds, and there is little respect for the technical aspects of the business... When their is a problem there is a witch hunt to figure out whodunit... And there must be a scapegoat. Little investment into procedures and network equipment... To the point customers question our internal procedures.