Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"The pay is good and I love working with the public" ((in 266 reviews)); "Good Benefits and vacation accrual" ((in 265 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 160 reviews)); "company offers a good salary" ((in 42 reviews)); "Work from home and flexible" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad Upper Management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.4

57% would recommend to a friend

(831 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

831 reviews

Reviews about "Compensation"

Return to all reviews

1.0

May 26, 2013

I would rather pick up trash at the dump than work here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing. Absolutely nothing. There is nothing positive about this company.

Cons

Low pay. Poor benefits. Systems are circa 1979 or older. Disorganized. Poor service. No recognition. The lowest moral of any company I've been at.

1.0

May 17, 2013

Memorable but for the wrong reasons

Systems engineer

Recommend

CEO approval

Business Outlook

Pros

The compensation was pretty good. The turnover was high enough to where I got to meet a lot of great people that were first-timers to Frontier.

Cons

The culture is absolutely horrendous and it becomes quite clear very quickly that the issue is with the CEO and the entire Senior Leadership Team. It's a toxic workplace where the upper management staff view themselves as aristocratic and elitist. Little to no direction and little regard for the well-being of their employees. It's also possibly one of the worst places to work for if you plan on going into IT. Their is a reason why the turnover is so high. There is a reason why there is so much work to do. One poor leadership change after another. Let me put it very plainly, don't partake in the opportunity. Work somewhere else and you will be absolutely better off.

5.0

Apr 15, 2013

Communications Technician

Comm tech

Recommend

CEO approval

Business Outlook

Pros

Great pay, great Benefits, Job Security

Cons

Hours can be rough in the Central Office with all the callouts.

Viewing 793 - 795 of 831 Reviews

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Jobs at Frontier