Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 274 reviews)); "Good Benefits and vacation accrual" ((in 261 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 150 reviews)); "company offers a good salary" ((in 42 reviews)); "Family work environment, great training, work from home opportunities, equal opportunity employer." ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Bad upper management." ((in 90 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 62 reviews)); "No training for managers." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 46 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.5

57% would recommend to a friend

(832 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

832 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jan 11, 2013

Highly sales driven, even at the expense of customer service

Customer service

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, great coworkers, ability to work from home, daily incentive to sell, friendly and accommodating immediate supervisors, decent vacation time

Cons

Rigorous sales goals, highly stressful, poor shift selection, more about making a sale then helping the customer, timed calls, low percentage for commission, low side of scale for wages

1.0

Jan 7, 2013

Defeated from the inside out

Sales and service tech

Recommend

CEO approval

Business Outlook

Pros

Even with the take backs in recent bargaining it is still a somewhat competitive wage for a troubled economy

Cons

Middle management is defunct... Human Resourses is defunct... Safety is an after thought... management has fostered a work environment that pits craft employees against each other with favoritism and nepotism. Transferring or job promotion is done by favoritism if at all.

1.0

Jan 3, 2013

Huge corporation with no concern for employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No pros other than the PTO time that is given but you will not have time to use. On a personal level, te location is close to home so there is not a far commute.

Cons

The company needs an entire overhaul. There are too many executives and not enough workers to do quality work. And as with every other year, workers were laid off again in the last quarter. There is no work life balance what so ever. Raises are slim. No bonuses. No incentive given.

Viewing 811 - 813 of 832 Reviews

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Jobs at Frontier