Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"The pay is good and I love working with the public" ((in 271 reviews)); "Good benefits for employees and family" ((in 257 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 155 reviews)); "company offers a good salary" ((in 42 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad upper management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 61 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.5

57% would recommend to a friend

(2,504 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Frontier has an employee rating of 3.5 out of 5 stars, based on 2,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Mar 31, 2021

Very competitive work environment

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great team atmosphere management really want to help you get sales

Cons

Micromanaging was very intense they had a lot of favoritism for the best sales agents

Frontier Response

We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com

3.0

Mar 31, 2021

Bit off more than they can Chew

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great salary for the area (only reason I'm still here)

Cons

Poor management decisions have wrecked this company. They honestly should have never purchased any states from Verizon after the initial purchase that formed what is now Frontier. Money should have been spent on the infrastructure.

Frontier Response

We appreciate our staff and want to make sure we provide an environment where they are heard and valued. Thank you for your input. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com

4.0

Mar 30, 2021

It was good before

Call center manager

Recommend

CEO approval

Business Outlook

Pros

Learned at lot from some great people

Cons

Poor business choices from upper management

Frontier Response

Thank you for your feedback. Please know you can reach out to FrontierCareersFeedback@ftr.com to share more about your experience.

Viewing 829 - 831 of 2,504 Reviews

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Jobs at Frontier