Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"The pay is good and I love working with the public" ((in 271 reviews)); "Good benefits for employees and family" ((in 257 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 155 reviews)); "company offers a good salary" ((in 42 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad upper management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 61 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.5

57% would recommend to a friend

(2,504 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Frontier has an employee rating of 3.5 out of 5 stars, based on 2,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Apr 3, 2021

If you don't have to work here, don't

Sales and service technician

Recommend

CEO approval

Business Outlook

Pros

Decent pay, 401k matching, and good health care. You also get a lot of control over how you complete your work.

Cons

It's a dangerous job that management will pressure you to complete without regard for your safety while simultaneously holding you responsible if you get hurt. There is a very poor work/life balance and you WILL be told at some point that your family doesn't matter more than your job.

Frontier Response

5y

Thank you for letting us know about your experience. I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com

3.0

Apr 1, 2021

I want to continue

Sales and service technician

Recommend

CEO approval

Business Outlook

Pros

Competitive salary. Bb bb. Bb. Bb

Cons

Micromanage everything. Cheap to upgrade network

Frontier Response

5y

Thank you for your input. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com

4.0

Apr 1, 2021

The Last Of 3

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Frontier Comm was the last of 3 companies to buy the Telecommunication Infrastructure in Ct

Cons

Small Company Big Dreams ...

Frontier Response

5y

Thank you for sharing with us. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com to share more about your experience.

Viewing 826 - 828 of 2,504 Reviews

Top companies for "Compensation and Benefits" near you

Cox Communications

4.1★Compensation & Benefits

Cellular Sales

3.6★Compensation & Benefits

UScellular

4.3★Compensation & Benefits

Claro

4.0★Compensation & Benefits

Jobs at Frontier

Service Representative - SMB Retention

Fiber Network Field Technician

Fiber Network Field Technician

Fiber Network Field Technician

Fiber Network Field Technician

Frontier

Frontier reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

If you don't have to work here, don't

I want to continue

The Last Of 3

Top companies for "Compensation and Benefits" near you

Jobs at Frontier

Frontier reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Frontier reviews FAQs

Jobs at Frontier