Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 273 reviews)); "Good benefits for employees and family" ((in 253 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 164 reviews)); "company offers a good salary" ((in 41 reviews)); "Work from home and flexible" ((in 36 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad upper management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 63 reviews)); "No training for managers." ((in 55 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 46 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Skip to content Skip to footer

Notifications

Frontier

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jun 27, 2014

No idea

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

right now the benefits but we are all going to see that change. Leadership is a joke none of the first lines or GM's have ever done this jobs

Cons

Management in whole, very sales driven yet does not think things through to realize umm this isn't going to work after the fact. No reason to try to go to management as you lose pay , and benefits. Most of the supervisors haven't put a full day in years.

2.0

Jun 23, 2014

High expectations with little rewards

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people on the front lines are hard working and dedicated. Most of the first line supervisors understand the issues and are committed to care.

Cons

Anyone over a manager-level is completely brainwashed with company propaganda and is unable to speak their minds without fear of losing their jobs. Mangers have been fired for asking questions that tick off the CEO.

1.0

Jun 10, 2014

Watch out for the top!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good salary, reasonable benefits. People one interacts with at the Director level and below.

Cons

Poor senior management (SLT); too much tactical focus, not strategic engagement!

Viewing 106 - 108 of 2,500 Reviews

Top companies for "Compensation and Benefits" near you

Cox Communications

4.1★Compensation & Benefits

Cellular Sales

3.6★Compensation & Benefits

UScellular

4.3★Compensation & Benefits

Claro

4.0★Compensation & Benefits

Jobs at Frontier