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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,500 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jun 2, 2013

      This isn't a good place to be

      It analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very few. Although some coworkers are good people to work with. Another pro is hopefully I'll be a former employee soon.

      Cons

      When I accepted this position I was warned by everyone that I've ever worked with that I would regret working for Frontier. Boy, were they right. They've had multiple open requisitions to hire and nobody in Rochester will interview there. Too much intellectual property is only known by long term contractors. And, now their contracts are being terminated no exceptions end of June. That is going to create extreme hardships in some systems because the employees on those teams haven't done anything in years. This company is in a death spiral.

      1.0
      Apr 9, 2013

      What joke

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Steady work in uncertain times. Lack of procedures actually means you have to think on your feet, so you learn stuff quicker.

      Cons

      Place is a joke. The TTL (take the lead) was started for non-sales people to submit leads for sales, and to capture the opportunities by field personal. That was many years ago, and now it is highly abused and there is high pressure from management to "beat" the other groups for the amount of leads... To the point that highly paid technical folks are pulled from their jobs to push sales, many time with VERY minor revenue. All for middle managers to "look good" and get their bonuses There are no raises here, so negotiate as you come in the door. Since this is a sales based org, management from top down has been selected for their sales and marketing backgrounds, and there is little respect for the technical aspects of the business... When their is a problem there is a witch hunt to figure out whodunit... And there must be a scapegoat. Little investment into procedures and network equipment... To the point customers question our internal procedures.

      1.0
      Nov 17, 2012

      sinking fast

      Phone man
      Recommend
      CEO approval
      Business Outlook

      Pros

      working in data and communications

      Cons

      middle management cant run a phone company, told them that there way will not work they refused to listen now midwest is going threw lay offs 1st time in 20 years

      Viewing 112 - 114 of 2,500 Reviews
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      Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.