Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)
avatar

Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Mar 13, 2017

First Level Manager

Recommend
CEO approval
Business Outlook

Pros

There is nothing good to say about this company.

Cons

Don't ever consider taking a first level management position, stick to a union protected position. This company is tanking fast.

4.0
Jan 26, 2017

Really used to love this place.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best people you will ever work with. They truly hire the best people to work at Frontier. You will feel like you're at home with family.

Cons

They offer promotions and then take them back, they are consistently changing policies and asking you to remain "Frontier Flexible" so that they can continue to change up the work environment with little to no advance warning. They don't offer room for growth (even if the same people have been above you forever- and now know nothing about the product they support) and they recently cut bonuses and took away pay for performance. So even if you work there for close to two years, you get paid as much as a new agent. This place used to be the dream, and now it's a nightmare.

2.0
Jan 11, 2017

No Vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and Benefits are acceptable

Cons

Decisions are made at such a high level without input from management

Viewing 139 - 141 of 2,502 Reviews

Glassdoor has 2,670 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.