Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)
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Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Sep 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Work Culture, Approachable Management, Striving for growth

Cons

Small company, Benefits, Old technologies in IT

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Frontier Response
1y
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
1.0
Aug 24, 2024
Recommend
CEO approval
Business Outlook

Pros

When you're actually able to help people

Cons

Tools are horrible, micromanaged, techs don't show, they overcharge people, people take off work for techs to show up that never show. They charge people to install modems that could easily be self installed. Back to back calls while still trying to type notes in from previous call

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Frontier Response
1y
Thank you for letting us know about your experience. I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com.
4.0
Aug 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Great management and remote capability

Cons

Could be a little better on pay

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Frontier Response
1y
We’re always striving to create a positive culture that empowers our employees to thrive. We’re glad you’ve experienced that at Frontier. Thank you for taking the time to share!
Viewing 151 - 153 of 2,500 Reviews

Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.