Frontier reviews

Stress, miscommunication, strained resources, lack of cross organizational alignment

New position for outside sales. They decided to make this department in house instead of 3rd party. All of the management came from Verizon and are treating this outside sales job as if it’s retail. They absolutely have no idea what they are doing. They can’t even find people to do the job because the salary is so low and commission structure is horrible. They are so desperate to find workers that they decided to take the most important piece of the job requirement which is having reliable transportation. My manager was more concerned about doing personal errands and leaving the office at 4:30pm. Only once or twice has met up for no longer than 30 mins in the field. Always had an excuse on leaving early. Barely helped reps in the field when we needed support. Training is for2 days online to learn how to process a sale then they throw you out in the field to see if you will sink or swim. I wouldn’t be surprised if this department will fall flat on its face and will fail miserably if it continues to go the way it’s going.