Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)
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Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Jul 11, 2024
Recommend
CEO approval
Business Outlook

Pros

They don't abuse employees. They encourage using whatever resources and interacting with whatever teams to fix goals. They allow you to cross train if interested. They don't focus on failures normally.

Cons

Below average pay(mines hire because I was a transfer) Mediocre to low benefits - high health care, low 401K match. Repeated low moral on employee reviews. No training, minimal process often years old and outdated. Alot of broken process and automation systems issues and interteam communication, that do not get addressed. No response from leadership. They don't recognize achievements. But the largest issue is Employer is tone deaf to employees. People are disengaged because no one ever hears and addresses concerns even when they are "listed" as organizational goals. The largest motivator for people is being part of the companies success. That feeling when you can make a difference. Its hard to get that feeling when you cant even get acknowledgement of your concerns from the management chain all the way up to director/VP level.

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Frontier Response
1y
Thank you for your review. We are always working to ensure the lines of communication between teams are open and our employees are heard. We encourage you to contact us at FrontierCareersFeedback@ftr.com to share more about your experience.
2.0
Jul 4, 2024

Navigating the bull

Recommend
CEO approval
Business Outlook

Pros

The relationships formed with most of your co-workers.

Cons

Being led by most upper management that didn't have a clue.

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Frontier Response
1y
Thank you for sharing with us. We would love to work with you in the hope of preventing future incidents like this. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com
4.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are amazing

Cons

Tied to a phone all day

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Frontier Response
1y
It’s great to hear that you enjoy the benefits offered at Frontier. We’re always striving to make sure our employees feel valued. Thanks for your review!​
Viewing 166 - 168 of 2,500 Reviews

Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.