Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good Benefits and vacation accrual" ((in 268 reviews)); "Good pay and every Tuesday all of management disappear for 3" ((in 261 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 38 reviews)); "Good Work life balance while working there" ((in 36 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad upper management." ((in 96 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 63 reviews)); "No training on technology or on the systems." ((in 49 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,502 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

2.0

Sep 18, 2014

Unhappy Employment

Ihd

Recommend

CEO approval

Business Outlook

Pros

Benefits are ok. When you are popular with the management you can sometimes advance. Some of the Supervisors care for the employees quite a bit.

Cons

Management changes stats regularly in the middle of quarters and this affects your pay substantially if the changes are unfair they will tell you that the changes need to stay in place until the end of the quarter and usually do not change. They promise big changes and advancement to keep employees but they do not follow through. They make their employees feel like they are low priority. Their pay is substantially lower than other competing companies.

1.0

Jul 17, 2014

It is the worst place to work

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Local Technicians try to do the best they can

Cons

The company has no integrity. The rules are changed whenever it suits managment

3.0

Jul 11, 2014

Good opportunity to earn a good wage in a difficult work environment with poorly integrated technology.

Customer service and sales

Recommend

CEO approval

Business Outlook

Pros

Very good insurance, reasonable wage if you are very sales motivated, genuine commitment to charity in local communities, good place to meet good people and make good friends and if you work in a unionized location, good job security.

Cons

Antiquated corporate culture that micromanages every minute, including bathroom breaks. Constantly being asked to go the extra mile to cover up or redo work that wasn't done right the first time because of very poor internal work flow and poorly integrated systems and mostly because the company refuses to budget enough time to do things right the first time. There is a constant pressure to get more done in less time and the quality of the work constantly suffers because the company rarely recognizes the difference between a task being completed and getting it done 100% right the first time. The gap between the company's measurements of work performance and reality is appalling and there is often financial rewards for taking short cuts and letting someone else fix your mistakes. Both employees get credit for completing a work task and the customer suffers because we don't get it right the first time.

Viewing 166 - 168 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Unhappy Employment

It is the worst place to work

Good opportunity to earn a good wage in a difficult work environment with poorly integrated technology.

Top companies for "Compensation and Benefits" near you

Jobs at Frontier