Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)
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Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Jul 10, 2014

What He Said

Recommend
CEO approval
Business Outlook

Pros

Pay is good, of which were fighting for now to keep, job security used to be, but shipping jobs out for lower wages. Great benefits..until they take that away in the next contract that is up to a year past the contract deadline now. that always works in our favor....NOT.

Cons

This little grey box isnt big enough. Funny how a hugh memo comes out about this site, and all of a sudden the foot soldiers fall in line with all the 5 star comments about how great this company is to work for. Exactly whats wrong with this company..Profit, Sales and Numbers..thats all this place is about.. The Customer whos that....O their just the ones sending in all the money.. Storm comes thru, knocks out hundreds of customers...O guess what NO OVERTIME....really putting the customer first in the regard. That might cut into our year end bonuses..we cant allow any overtime for the needs of the customers...But hey lets put them first....ZERO plant upgrades..that costs money too.. Lets send out orders for customers for an HSI hook up at 300k...so we can get a sale..How about they eldery person who is sold bonded so they can read an email..because thats what they need to see an email. 24 meg...on a fixed income...but hey someone got a sale one more...and some money...try putting all that sale one more into some plant upgrades..keep the shirts and coffee mugs..ditch the buffalo and try working on the back bone of this company..the customers and the sad excuse for a cable plant... Running on 1960 slic systems. Numbers is all this place cares about..O by the way if you think your an important team member...guess what your just a number like everything else in this company.. Bad plant isnt an excuse to all you splicers out there..it all averages out in the end.

1.0
Jul 9, 2014
Recommend
CEO approval
Business Outlook

Pros

unable to find 20 words to describe the pro's...there aren't any other than right now the minimal pay I receive buys a gallon of milk

Cons

Minimal pay, no guidance, no processes, changes constantly, never know what to expect from day to day because upper management continually changes what is to be done and who is to do what. Hamsters running on a wheel, getting no where.

1.0
Jul 7, 2014

Good Pay!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The my peers are wonderful. They are dedicated to our customers.

Cons

The upper management are belittling to their employees. They are mean and if you fight back they would just fire you. No opinion will be heard.

Viewing 169 - 171 of 2,502 Reviews

Glassdoor has 2,670 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.