Frontier reviews

3.4

57% would recommend to a friend

(2,504 total reviews)
avatar

Nick Jeffery

71% approve of CEO

54% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Jun 4, 2016

Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, attempts to be diverse.

Cons

tricky commission structure. senior leadership in over their heads.

5.0
Jun 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Great Wages, Great People, Bonuses are very lucrative. Benefits are great, tuition reimbursement. Corporate Card with Budget to buy prizes for team members.

Cons

over the top security. Not allowed to have phone in pocket while on the floor. Not allowed to have your Work laptop at your desk on the floor. pulled away from coaching team with to much Busy Work. No Email access on the floor. Lack of communication among Management team.

1.0
Jun 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits PTO good co-workers hours are reasonable (if you have seniority)

Cons

Where do I begin. Lets see, how about no floor support especially in the mornings, system issues every single day, constantly micromanaged when you're on a call, only focuses on sales and not as focused on customer service. No opportunities for advancement unless the supervisors decide to pick favorites. Constant overtime, no flexibility as far as taking pto on the day you want, you have to put in for it at least a month in advance. If you're sick, even with doctors note, it is still counted against you. It is a dead end job and you will regret it. Btw, I am not a disgruntled employee but when your employer is trying to appeal your decision to take away your unemployment and take away the right to earn a living while you are searching for another job, one can't help to be upset and frustrated

Viewing 1756 - 1758 of 2,504 Reviews

Glassdoor has 2,671 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.