Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 279 reviews)); "Good benefits for employees and family" ((in 240 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 158 reviews)); "company offers a good salary" ((in 37 reviews)); "Great boss, flexible hours, work from home" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Bad Upper Management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training on technology or on the systems." ((in 54 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 43 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Apr 4, 2016

Managing Architect

Managing architect

Recommend

CEO approval

Business Outlook

Pros

Dynamic working environment, Great team of folks delivering an impressive amount of new and changed function very quickly

Cons

Difficult timelines make technical tradeoffs commonplace. So in some cases quality suffers at the expense of accelerated timelines

3.0

Mar 31, 2016

Finance Manager

Manager of financial operations

Recommend

CEO approval

Business Outlook

Pros

The people were great and the pay was competitive

Cons

There was not a lot of opportunities for advancment.

3.0

Mar 30, 2016

unpleasant workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The best thing about this company is that they have a very impressive benefits package. paid holiday immediately after hired, 4 weeks of holiday paid after working less than a year. over all better benefits than most company I have work for.

Cons

The con is if they short you out of your hours, you will go through hoops to get your money reimbursed, in most cases you may never get it. I got tired of calling their HR department, after talking to many reps from payroll they saw the proof that my check was short, and payroll try to reach out to them, it's hard to even get an email response, some managers are very unprofessional, they will double talk you about your performance, hard to get assistance while on the floor after coming out of training, They go out of the way to keep you from quitting, only because they have such a high turnover. I would never work for this company again.

Viewing 1792 - 1794 of 2,503 Reviews

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Jobs at Frontier