Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 279 reviews)); "Good benefits for employees and family" ((in 240 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 158 reviews)); "company offers a good salary" ((in 37 reviews)); "Great boss, flexible hours, work from home" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Bad Upper Management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training on technology or on the systems." ((in 54 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 43 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,504 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

3.0

Jul 16, 2020

Things may improve with bankruptcy

Network architect

Recommend

CEO approval

Business Outlook

Pros

Since start of bankruptcy emphasis for growth has been pushed

Cons

A lot of talent left prior to bankruptcy

Frontier Response

6y

Hello. Thank you for your review. We will continue to champion internal mobility and opportunities that allow our team members to grow as professionals. If you would like to share more, we encourage you to contact us at FrontierCareersFeedback@ftr.com.

1.0

Jun 20, 2020

Lack of Diversity

Manager

Recommend

CEO approval

Business Outlook

Pros

Associates and lower level management has a good pool of diverse employees

Cons

Director and above all- 85% White. Look at Executive board,

Frontier Response

6y

Thank you for leaving a review. We assure you that we strongly believe in the power of diversity and ensure our hiring efforts reflect that. If you'd like to share more, please reach us at FrontierCareersFeedback@ftr.com.

2.0

Jun 8, 2020

No work life balance

Senior systems analyst

Recommend

CEO approval

Business Outlook

Pros

Money, benefits, management is flexible if you have an emergency.

Cons

Management direction is always changing. Company grew too quickly and failed to take care of their customers. Management just sees you as a number/warm body.

Frontier Response

6y

We're happy to hear you enjoy the compensation and flexibility at Frontier. While company change and growth are natural, we can assure you that our employees and customers are always top of mind. If you'd like to share more about your experience, you can reach us at FrontierCareersFeedback@ftr.com.

Viewing 1861 - 1863 of 2,504 Reviews

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Jobs at Frontier

Service Representative - SMB Retention

Sales Support Senior Manager

Senior Solutions Engineer

United States

View job

Fiber Network Field Technician

Fiber Network Field Technician

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Things may improve with bankruptcy

Lack of Diversity

No work life balance

Top companies for "Compensation and Benefits" near you

Jobs at Frontier