Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 279 reviews)); "Good benefits for employees and family" ((in 240 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 158 reviews)); "company offers a good salary" ((in 37 reviews)); "Great boss, flexible hours, work from home" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Bad Upper Management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training on technology or on the systems." ((in 54 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 43 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,504 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,504 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Jun 8, 2020

Don’t start a career here

Account manager

Recommend

CEO approval

Business Outlook

Pros

Training and a few people that would help you wi th implementing services

Cons

Management is only interested in false sells

Frontier Response

6y

Thank you for sharing your experience. We can assure you that our management team is focused not only on job performance but ensuring our employees grow and succeed with the company. If you'd like to share more, please contact us at FrontierCareersFeedback@ftr.com.

1.0

May 28, 2020

The grass is greener outside of Frontier

Senior business analyst

Recommend

CEO approval

Business Outlook

Pros

There were some great people to work with... If you quit and come back, they pay you more money

Cons

To name a few.... you have no career advancement unless you are favorite, it doesn't matter how hard you work, or how long you have worked there, recognition by your management is rare. Increased medical costs, cutting 401(k), Only VPs and higher received multiple bonuses with their inflated salaries throughout the year, while there is no bonus or merit increase for any workers under. No work life balance. Has become a negative atmosphere over the years

Frontier Response

6y

Thank you for sharing your experience. We assure you that we value the work of all our employees and always strive to recognize their achievements equally. We would like to hear more about your experience, please feel free to contact FrontierCareersFeedback@ftr.com to share more details. Thank you.

3.0

May 16, 2020

Middle of the road company

Call center representative

Recommend

CEO approval

Business Outlook

Pros

They give you everything you need to succeed with the customers and maximize sales if you use it.

Cons

Low energy work place and sales contests. Some are genuinely enjoyable but most seem forced.

Frontier Response

6y

Thank you for your review. We're glad to hear you felt equipped to succeed in your role. As far as the work environment goes, we assure you that each day we strive to create a positive environment where our employees feel they can get their job done in a comfortable, respectful, and productive space. We note and appreciate your feedback. Thank you again.

Viewing 1864 - 1866 of 2,504 Reviews

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Jobs at Frontier

Sales Support Senior Manager

Director, Enterprise Sales

Senior Solutions Engineer

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Don’t start a career here

The grass is greener outside of Frontier

Middle of the road company

Top companies for "Compensation and Benefits" near you

Jobs at Frontier