Frontier reviews

growing too fast, software is a little outdated and i do no think can hold the amoutn of reps on the network. raises could be better this is the only company that i have worked for that only gives you from fice cents to 15 cents raise each year.which even at 15 cents it is not enough to even call it a raise

There was a bait and switch at the interview process regarding pay rates and achieving the highest rate. The overtime was outrageous and supervisors never took into consideration family issues although they preacher being a family centered company. I know a woman with cancer who nearly list her job because she was "not dependable". The customers were very dissatisfied and rightfully so, and we were encouraged to mislead them to maintain accounts. Additionally, we were docked pay if we lost internet accounts so many employees would dump calls back into the queue, leaving a customer on hold for an hour or more. It was all and all one of the worst jobs I've ever had and caused me to sink into a terrible depression.