Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 270 reviews)); "Good Benefits and vacation accrual" ((in 262 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 45 reviews)); "Work from home, flexible schedule" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Bad Upper Management." ((in 95 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 61 reviews)); "No training at all." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 42 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Nov 7, 2019

Frontier Communications

Special account representative

Recommend

CEO approval

Business Outlook

Pros

Compensation, Raises every 6 months

Cons

Management. Management is sometimes fair.

Frontier Response

Thank you for taking the time to review and share. We are always trying to find ways to ensure our employees feel comfortable, valued, and appreciated. We’d like to hear more about your experience. Please contact our team at FrontierCareerFeedback@ftr.com. Thank you.

4.0

Oct 17, 2019

Great community of people

Director of marketing

Recommend

CEO approval

Business Outlook

Pros

Great community of people!!

Cons

Challenged brand perception; stock price

Frontier Response

Thank you for your feedback, If you have suggestions on how we can help improve the employee experience please reach out to FrontierCareerFeedback@FTR.com.

3.0

Oct 14, 2019

Decent Benefits, good local leadership

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Decent company to work for, good benefits and good work life balance

Cons

questionable decision making at the top

Frontier Response

We understand the challenges of selling managed solutions and empathize with your experience. We are continually striving to improve for our customers and our employees. If you have any further suggestions, please contact us at FrontierCareerFeedback@ftr.com. Thank you.

Viewing 1885 - 1887 of 2,503 Reviews

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Jobs at Frontier

Business Development Manager

Business Development Manager