Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 279 reviews)); "Good Benefits and vacation accrual" ((in 249 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 156 reviews)); "company offers a good salary" ((in 44 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 157 reviews)); "Bad upper management." ((in 91 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 63 reviews)); "No training for managers." ((in 54 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,503 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Aug 2, 2015

Dumpster fire

Technician

Recommend

CEO approval

Business Outlook

Pros

Salary $ $ $ $ $ $. Literally nothing but the pay

Cons

Far too many to list. Avoid this place like the plague or an std. The positive reviews on here are funny as they are obviously done by people told they have to write positive reviews and/or scared for their job. No one who works here honestly feels the management team is doing a good job, they just don't want to be fired.

1.0

Jul 29, 2015

QA Tester

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company allowed you to work from home

Cons

Company had no clue how to take over Verizon properties

2.0

Jul 28, 2015

Lost to wall street investors

Sales and service technician

Recommend

CEO approval

Business Outlook

Pros

So far behind in times and horrible cable company customer service could be large winbacks if the company would actually truly invest in rebuilding the network like comcast did years ago instead of shotgunning, patching and hoping the duct tape and bailing wire hold it all together long enough that the PUC date passes.

Cons

Haven't seen a clean bathroom in 3 months, nor a vacuumed carpet in 2 months in the office. Office janitorial contract consists of emptying some of the garbage cans some of the time. The smell is sickening and no one cares. Short sided high profit deals over long term growth solutions. 15 years behind technology curve. Expects customers to build their network and make at least 100% margin on customer's money or there is no network investment otherwise. Would make more sense to break even to expand network for free but that would eat into bonuses.

Viewing 1912 - 1914 of 2,503 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Dumpster fire

QA Tester

Lost to wall street investors

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