Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 271 reviews)); "Good benefits for employees and family" ((in 256 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 41 reviews)); "Good Work life balance while working there" ((in 37 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 151 reviews)); "Bad upper management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 63 reviews)); "No training at all." ((in 52 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 43 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,503 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Apr 20, 2018

Account Executive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people to mentor from

Cons

The industry is very competitive.

2.0

Apr 9, 2018

Procard Administrator

Procard administrator

Recommend

CEO approval

Business Outlook

Pros

They have great benefits.

Cons

Upgrade systems and work on people skills.

4.0

Mar 26, 2018

Team oriented atmosphere. We are like a small family we install and troubleshoot OSP for residential and commercial clie

Sales and service technician

Recommend

CEO approval

Business Outlook

Pros

Aggressive wage increases ,good benefits ,company match. Well trained internal departments for remoter troubleshooting. Good instruction on install and repair . Good instructions on ppe and climbing techniques. Quarterly info tours to address local concerns regarding plant condition and metrics.

Cons

Management spends gross amount of time nit picking a flawed performance metric system. Sometimes around the holidays the company does a head count and a force adjustment so you have a month of worry about if you'll have a job or have your job in another city. New hires start on the bottom of the seniority list and sometimes get forced out of town and must work weekends.

Viewing 1942 - 1944 of 2,503 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Account Executive

Procard Administrator

Team oriented atmosphere. We are like a small family we install and troubleshoot OSP for residential and commercial clie

Top companies for "Compensation and Benefits" near you

Jobs at Frontier