Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 272 reviews)); "Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 250 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 161 reviews)); "company offers a good salary" ((in 43 reviews)); "Flexible and able to Work from home" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad Upper Management." ((in 97 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,502 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Jan 27, 2015

was ok

Sales and service technician

Recommend

CEO approval

Business Outlook

Pros

good place to work stable i guess

Cons

typical call center stuff you knw

4.0

Jan 27, 2015

Everyone was very pleasant to work with.

Data communications technician

Recommend

CEO approval

Business Outlook

Pros

Friendly co-workers, excellent supervisors, interesting work, good pay. Worked independently without someone always looking over your shoulders. Supervisors believed in my abilities and trusted that I could get the job done.

Cons

Sometimes, there wasn't enough communication between co-workers so it could become a little disorganized as far as collaborating on jobs that needed you to work as a team. It was really hard to get hired on as a regular full-time worker.

3.0

Jan 25, 2015

Fairly good Company to work for. I have worked for far worse Companies.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay and benefits are good right now but that has a lot to do with a Union collective bargaining agreement.

Cons

There is not enough technicians available on a daily basis to get the daily work done. Expected to work overtime a lot of the time including days off instead of hiring more contractors or more part-time or full-time employees.

Viewing 1999 - 2001 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

was ok

Everyone was very pleasant to work with.

Fairly good Company to work for. I have worked for far worse Companies.

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Jobs at Frontier