Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 272 reviews)); "Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 250 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 161 reviews)); "company offers a good salary" ((in 43 reviews)); "Flexible and able to Work from home" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad Upper Management." ((in 97 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,502 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Jan 22, 2015

Decent company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay and incentives were better than most places I look at

Cons

Could have done better with training

4.0

Jan 13, 2015

Satified

Director

Recommend

CEO approval

Business Outlook

Pros

Good work life balance, People are great

Cons

Pace is a little slow, This is not an aggressive company

2.0

Jan 11, 2015

Overworked and underpaid. Expensive health benefits.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I like most of the people that I work with and I have grown a lot over the years. Convenient office location and free parking.

Cons

Low salary for management, lots of hours and no paid overtime so you are working for free, Health benefits are extremely expensive. Management assigns too much work to handle for one person. Stock price is so low that you don't make any money in your profit sharing. Promotions are given to those who put in the most hours. Recent CT Acquisition was not thought out or planned very well by upper management.

Viewing 2002 - 2004 of 2,502 Reviews

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Jobs at Frontier

Fiber Network Field Technician

Manager, Multifamily Bulk Customer Success Team

Remote

View job

Fiber Network Field Technician

Fiber Network Field Technician

Service Representative - SMB Retention

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Decent company to work for

Satified

Overworked and underpaid. Expensive health benefits.

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Jobs at Frontier