Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 280 reviews)); "Good Benefits and vacation accrual" ((in 265 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 161 reviews)); "company offers a good salary" ((in 37 reviews)); "Work from home and flexible" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 157 reviews)); "Poor upper management." ((in 91 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 64 reviews)); "No training for managers." ((in 46 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 46 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Mar 6, 2012

Unfair to top producers for career advancement

Sales representative

Recommend

CEO approval

Business Outlook

Pros

If you were working during the verizon / frontier change, you were making good money.

Cons

After the Verizon / frontier change, all new hires were being unpaid.

1.0

Nov 6, 2011

Frontier Leadership Team not interest in listening to employees in former Verizon Regions.

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Salary competitive and bens okay but were much better under Verizon leadership. Leadership team continues to make mistakes, yet receives large bonuses and pay raises.

Cons

Frontier executives make decisions from their bubble in CT. They inherited an amazing talent pool from Verizon, but they are not interested in what anyone from former Verizon regions thinks. For example, The FiOS TV price increase in January that only hit in IN (was not implemented in WA or OR because Maggie and others were shocked at how many cusotmer left Frontier).

2.0

Mar 18, 2023

A fun job if you don't need to earn a living

Noc specialist

Recommend

CEO approval

Business Outlook

Pros

Full time remote work since 2020.

Cons

They cut our pay in 2022, and also halved the amount thy contribute to the HSA. The 2023 merit increases were insultingly low.

Frontier Response

3y

Thank you for letting us know about your experience. I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com

Viewing 202 - 204 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Unfair to top producers for career advancement

Frontier Leadership Team not interest in listening to employees in former Verizon Regions.

A fun job if you don't need to earn a living

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Jobs at Frontier