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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,502 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Oct 21, 2015

      Great All Around

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive wages, opportunities for bonuses, great benefits, and really awesome staff.

      Cons

      Normal cons for a call center.. Sitting at a desk and whatnot.

      3.0
      Oct 19, 2015

      Sales Review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The hours are very flexible with Frontier Outside Sales. There is minimal micro-management and management seems to care about their employees very much.

      Cons

      Quotas are extremely high, and unless you have been there for many years or have techs, management, and other people in your pocket its very hard for someone new to make a dent. There is a lot of cross channel turmoil internally. Customer care doesn't want to help it's own employees and you have to spend mountains of time trying to scratch for every sale and save.

      4.0
      Oct 17, 2015

      Great company with lots of opportunity

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to advance Competitive Products and Services Great benefits Dynamic company that is willing to change

      Cons

      Not a Sales Oriented Company Process Heavy Lack of strong direction on where the company is headed Mediocre Pay

      Viewing 2167 - 2169 of 2,502 Reviews
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      Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.