Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)
avatar

Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Oct 12, 2015

Manager

Recommend
CEO approval
Business Outlook

Pros

People oriented overall - they strive to ensure agents are happy - they focus on attrition and offer good benefits and incentives

Cons

Lack of direction at times, you don't always receive enough information at times to successfully perform your job with out a whole lot of effort

4.0
Oct 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits with competitive pay. Leadership encourages employees to do what is necessary to take care of the customers even if it is outside normal processes.

Cons

The speed of expansion available capital for network improvements can be limited which is frustrating in a competitive environment.

Viewing 2170 - 2172 of 2,502 Reviews

Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.