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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,502 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jun 29, 2014

      Great pay IF you have union. Otherwise don't waste your time as they change all the time

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      All employees for the company were based in the United States. For the dept. I worked in we had casual dress, great supervisors. Our pay was great for our area (above the norm) and we were trained to think outside the box. Vacation days time off requests and medical were all great. Our dept. was comfortable with each other and knew we could get help from each other if needed. BEAR IN MIND OUR AREA WAS UNION CONTRACTED.

      Cons

      Cons would have to start with the fact that middle management would not stand up for their groups, instead they have a view of don't make waves and they won't be fired. Life balance was tough if you had used vacation and had any kind of emergency come up. Depts. were run like personal businesses so many of the benefits that one group had another group would be denied. Examples would be groups were allowed 4 -10 hr. shifts, work at home or part time, while others were told no. The company seemed to jump jobs around on where they could find the cheapest hourly or salaried wages.

      5.0
      Jun 29, 2014

      Transition from Verizon to Frontier started rocky, however has become a company I am proud to be a part of.

      Carrier services, customer advocae
      Recommend
      CEO approval
      Business Outlook

      Pros

      I recieve positive leadership from my direct supervisor all the way up to VP level management. I am treated with respect and believe I am an integral part of the organization. I have received yearly raises and with 30 years of telecom service I receive 6 weeks of Paid Time Off. Also going all the way up to the President of our company, we are urged to have a life outside of work. We should be committed employees, but not at the cost of our family and friends. I have worked for Illinois Bell, AT&T, Indiana Bell, GTE, and Verizon and I have never received that message from them, way to go Maggie Wilderotter.

      Cons

      Everyone has so much to handle due to downsizings and no replacements when an employee leaves the company. When I take Paid Time Off, I don't feel like my backup can effectively do my job as well as their own responsibilities.

      Viewing 2221 - 2223 of 2,502 Reviews
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      Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.