Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 276 reviews)); "The pay is good and I love working with the public" ((in 259 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 152 reviews)); "company offers a good salary" ((in 37 reviews)); "Flexible and able to Work from home" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 160 reviews)); "Bad Upper Management." ((in 91 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 64 reviews)); "No training for managers." ((in 49 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Jun 29, 2014

In 20 years of consulting/contracting...one of the best overall organizations I've had an opportunity to work for.

Senior systems analyst

Recommend

CEO approval

Business Outlook

Pros

Great people! Sure, there are Negative Neds in every organization, but the people at Frontier are a pleasure to work with. The Fort Wayne data center is very relaxed, and other team members are quick to help out when they can.

Cons

Long hours! But in the world of information technology, that is to be expected.

5.0

Jun 28, 2014

It is a good comany and I love working for them.

Account executive

Recommend

CEO approval

Business Outlook

Pros

You have the potential to make good money and you do have the opportunity to advance within. My manager, supervisor, and the VP are always available to assist in any way they can for the good of the employess and the customers.

Cons

The job is not just a 8am -5pm job, which i was told when hired, but in order to do my job effectively and to look outthe whats best for the customer I do work late hours and some weekend hours to stay caught up.

4.0

Jun 27, 2014

Frontier Communications is an above average (slightly) company to work for... compared to other companies.

Maintenance administrative

Recommend

CEO approval

Business Outlook

Pros

Good pay with fast raises initially. Good Insurance benefits that rival the Military. Has a positive "view" of our Military and the sacrifices we made while in service.

Cons

No advancement roles offered on merit. After 3 years, your pay freezes (ex: 3 year pay=15 year pay), while the Corporate leadership are, quite simply, rich. No morale in the work place. No actual recruitment or seperate hiring process for our Military like other companies.

Viewing 2224 - 2226 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

In 20 years of consulting/contracting...one of the best overall organizations I've had an opportunity to work for.

It is a good comany and I love working for them.

Frontier Communications is an above average (slightly) company to work for... compared to other companies.

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Jobs at Frontier