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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,502 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Jun 30, 2014

      Amazing place to work!

      Sales & service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, for example: great insurance, retirement, PTO to name a few. Ever since I was out of training I was able to enjoy all these benefits. To this day I am still proud of where I work. Compared to other jobs in this area, Frontier is by far THE BEST.

      Cons

      There are no cons. I come to work and leave work at the door. In my 7 years of working here, I have never had a problem with balancing my work and life. It is a very enjoyable place to work at. I am proud to call Frontier my second home!

      3.0
      Jun 27, 2014

      Challenging work, but they offer some of the best jobs in the communities they service.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      In rural America a job at Frontier can be a good paying "job for life".

      Cons

      This is an old industry with many challenges in 2014 and beyond. Frontier was about 5,000 employees in 2010 and grew to almost 15,000 as a result of their Verizon acquisitions. The Former Verizon employees were used to higher pay, richer benefits etc. because they worked for a company that subsidized the money-losing old phone company they worked for with a hugely profitable wireless operation. When they got acquired by an old fashioned phone company, reality set in. And for them (now 2/3 of the company) reality bites! Verizon wanted no part of them and were glad to sell them off. Many took pay cuts and had to pay for their healthcare benefits (like 99% of America!). Frontier (reality) rocked their worlds. So I'm not surprised by the negative comments.

      5.0
      Jun 27, 2014

      There is no red tape; everybody is a cross-functional partner.

      Curriculum developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      My leaders are inspiring and start with "why?" for every directive (instead of starting with "what?"). I have creative freedom to better my performance and learn from others in the organization. Everybody is open to ideas on how to improve the business, and managers implement the good ideas with enthusiasm.

      Cons

      There is no formal mentor program, so it's harder to seek out ways to learn from others than it has been with previous employers.

      Viewing 2272 - 2274 of 2,502 Reviews
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      Glassdoor has 2,670 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.