Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 269 reviews)); "Good benefits for employees and family" ((in 268 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 156 reviews)); "company offers a good salary" ((in 42 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad upper management." ((in 95 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,502 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

2.0

Jan 25, 2024

Frontier

Marketing

Recommend

CEO approval

Business Outlook

Pros

Knowledgeable people in key departments

Cons

Never seem to have the resources to support company aspirations

Frontier Response

2y

Thank you for letting us know about your experience. We note and appreciate your feedback as it helps us work toward a better future. Please know you can contact FrontierCareersFeedback@ftr.com to leave additional feedback. Thank you.

5.0

Jan 22, 2024

Family work environment

It specialist

Recommend

CEO approval

Business Outlook

Pros

Great people great environment. Opportunity to grow

Cons

You will not grow if you are not willing to participate and learn

Frontier Response

1y

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!

4.0

Jan 21, 2024

Nepotism and Favoritism

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company is modernizing, streamlining, and improving.

Cons

Too much nepotism: two senior leaders being spouses that report to the same boss cause many conflicts of interests. The wife can go around her boss to do whatever she wants, with her husband’s help. Wife and husband attend xmas with the boss without anyone else in the team. If the wife isn’t qualified to do a job, husband helps her get the job due to having great relationship with the boss. Now if the boss sabotages employees and leaders, and doesn’t know what she is talking about, then she can easily scapegoat others for her own poor leadership. No one can say anything because her boss and husband report to the same leader.

Frontier Response

2y

Thank you for sharing with us. We would love to work with you in the hope of preventing future incidents like this. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com

Viewing 226 - 228 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Frontier

Family work environment

Nepotism and Favoritism

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Jobs at Frontier