Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good Benefits and vacation accrual" ((in 268 reviews)); "Good pay and every Tuesday all of management disappear for 3" ((in 261 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 38 reviews)); "Good Work life balance while working there" ((in 36 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad upper management." ((in 96 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 63 reviews)); "No training on technology or on the systems." ((in 49 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Jun 27, 2014

Something is horribly wrong with the reviews of this company on this website

Fraud analyst

Recommend

CEO approval

Business Outlook

Pros

Pay is fair and benefits are excellent. Work at home and have great support for working in the Fraud department from all parts of the company. This is the first company I have worked for that considered it's people to be extremely important. They actually treat us like people and not numbers. Senior leadership is very accommodating and responsive. This is the first company that has bought properties from Verizon and did not go belly up in 2 or 3 years. Think that says a lot for our senior leadership. Excellent career opportunities and a very relaxed work environment.

Cons

Working at home does not let you see your work friends nearly as often as you would like.

4.0

Jun 27, 2014

They have always taken care of me!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay if you work hard and a very solid teamwork-oriented workgroup. You can make great money if you stay motivated and focused but not a job for the timid or meek.

Cons

Limited local promotion potential in the work at home groups but that is to be expected. Lots of rural customer base that see ads about 50 meg internet and feel it should be available to them as well.

5.0

Jun 27, 2014

Love It!

Sales & service specialist

Recommend

CEO approval

Business Outlook

Pros

Money and the Benifits. Brought home 45,000 last year! Upper management treats us like human beings and not cattle.

Cons

Mandatory Overtime. Wish it was voluntary.

Viewing 2299 - 2301 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Something is horribly wrong with the reviews of this company on this website

They have always taken care of me!

Love It!

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Jobs at Frontier