Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 272 reviews)); "Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 259 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 162 reviews)); "company offers a good salary" ((in 42 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 35 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 158 reviews)); "Poor upper management." ((in 90 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 62 reviews)); "No training on technology or on the systems." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 43 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Jul 4, 2014

Great so far

Equipment tech

Recommend

CEO approval

Business Outlook

Pros

So far this has been a better company to work for than Verizon, who was the last owner of our market. Our contract hasn't changed sence we became Frontier. Sounds like the new one will not be as good, but probably all in all, not bad. The management that I work for is easy going and they care about the customer. Luckily my supervisor trusts me to do my job and as long as I keep him in the loop on things going on, he allows me to self manage. I feel that my training has been great and I usually get the supplies that I need within reason.

Cons

Our back office systems are not that great and are several steps backwards. Some of the new applications are really nice and modern though.

5.0

Jul 3, 2014

I enjoy coming to work each and every day!

Area general manager

Recommend

CEO approval

Business Outlook

Pros

At Frontier, we have 11 core values. These values not only drive our relationships with our customers, but also with our employees. We just don't talk about the values, we strive to live them each and every day. These values keep us focused in an industry that at times can be chaotic due to circumstances outside our control i.e. storms, cable cuts, etc. By living our values, all employees are focused and aligned. By living these values, we serve the customer better, the communities better, and serve our employees better.

Cons

The general public doesn't understand everything that needs to be accomplished in order to provide reliable, affordable, fast high speed internet in rural America. No Cons from a company perspective, I love my job!

5.0

Jul 2, 2014

After working in the industry for over 13 years with exposure to all telecom, Frontier beats them all.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Acutally does care for thier customers and employees, it's not lip service.

Cons

Needs to develop more emerging market solutions.

Viewing 2314 - 2316 of 2,502 Reviews

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Jobs at Frontier

Vehicle Maintenance Technician

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great so far

I enjoy coming to work each and every day!

After working in the industry for over 13 years with exposure to all telecom, Frontier beats them all.

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Jobs at Frontier