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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,502 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      3K reviews
      5.0
      May 21, 2013

      Great Company! Lots of opportunity to learn and grow

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced environment, Managers develop employees, Company works to keep up with everchanging industry and environment. Opinions are valued and suggestions are considered.

      Cons

      Opinions are valued, but negativity is not-if you just want to complain but not work toward solutions this is probably not the place to work.

      5.0
      May 21, 2013

      Call Center Management

      Call center management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company listens to their employees. If we have ideas, they either implement them or tells us the business reason why it couldnt work. CEO is the most available CEO to employees and customers that I have ever seen.

      Cons

      Systems-- New ones will be implemented within a month though.

      5.0
      Sep 11, 2012

      A Great Place to Work and Grow!!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      During my career with Frontier Communications, I’ve experienced true recognition of my talents and have enjoyed tremendous growth opportunity while sharing a positively enjoyable work environment. Frontier has a very open and honest recruiting process that allows you to make an educated decision on employment. The company believes in and supports an open door policy for all levels. Even with its customers, Frontier has a very open contact policy. The openness supported by Frontier is a true reflection of the companies #1 value, the customers.

      Cons

      Frontier has experienced tremendous growth over the past several years. Anytime an organization experiences this type of growth, the employees will have to be open to change. Frontier is still growing, flexibility is key to success. Although some changes can be difficult for employees, in the long run, this is a positive sign that the company is moving in the right direction and is flexible enough to follow market trends.

      Viewing 2362 - 2364 of 2,502 Reviews
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      ReviewsFrontier reviews

      Glassdoor has 2,670 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.